Valet Attendant
manchester hotelLexington (KY)
About the role
Valet Attendant The Manchester Hotel Kentucky poet Wendell Berry once said of his home soil, "What I stand for is what I stand on." The Manchester follows suit a handsome monument built to Lexington Kentucky's unbridled enthusiasm, warm Southern light, and full-galloped feeling. As a Valet Attendant at The Manchester Hotel, you will be an integral part of the guest services team, responsible for creating a positive first impression and ensuring a seamless outstanding experience for our guests. This role involves providing excellent customer service and safely and efficiently managing valet parking services.
Key Responsibilities
Guest Arrival and Departure:
Greet guests with warmth and professionalism upon arrival.
Assist with the check-in and check-out process, providing information about the hotel's amenities.
Luggage Assistance:
- Safely handle guests' luggage, transporting it to and from rooms promptly.
- Offer assistance with carrying luggage and provide information about room features.
- Valet Parking:
- Collaborate with the valet parking team to ensure a smooth and efficient parking and retrieval process for guests' vehicles.
- Safely drive and park vehicles, adhering to company and safety standards.
- Guest Services:
- Provide information about the hotel's facilities, services, and local attractions.
- Respond to guest inquiries and requests promptly and professionally.
- Communication:
- Maintain clear and effective communication with the front desk, concierge, and other departments to ensure coordinated guest services.
- Relay important information about guest preferences and special requests.
- Safety and Security:
- Monitor the entrance area for any suspicious activity and report concerns promptly.
- Adhere to safety and security procedures to ensure the well-being of guests and their belongings.
Position Requirements:
Minimum 18 years of age.
Customer service experience.
Ability to drive manual transmission.
Ability to wear uniform completely and properly and be neatly groomed.
Valid driver's license.
Ability to pass a background check and motor vehicle record (MVR) check.
Capability to run, retrieve vehicles, and lift luggage up to 50 pounds.
Preferred, but not required: ability to drive a standard (stick-shift) vehicle.
Ability to use personal cell phone for work purposes.
Customer-focused mindset with a commitment to providing exceptional service.
Physical ability to lift and transport luggage, stand for extended periods, and work outdoors.
Flexibility to work varied shifts, including weekends and holidays.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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