Seasonal Luxury Concierge Guest Experience Specialist

Posted today

exemplar luxury groupNew York (NY)

Concierges Department Stores

SENIORITY

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About the role

Saks Fifth Avenue is seeking a guest-focused luxury retail professional to greet customers, deliver personalized experiences, and guide them through the brand’s heritage. You will work across the sales floor and Concierge Lounge, offering warm service and discreet assistance to VIP guests. You thrive in a fast-paced luxury setting, communicating professionally with clients and colleagues, and adapting to changing events while maintaining an elevated store atmosphere.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.