Client Experience & Success Lead

Posted 18 days ago

abacusPhoenix (AZ)

General and Operations ManagersOffice Administrative Services

SENIORITY

Mid

About the role

Abacus in Phoenix seeks a Client Experience Manager to build strong client relationships, ensuring customers derive maximum value from Abacus products and services and driving satisfaction and retention. You will partner with sales, product, and support teams to onboard clients, conduct business reviews, and resolve issues quickly. This hybrid role requires 2-3 days in the office and strong cross-functional coordination. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.