Remote Account Representative
Posted today
virtual vocationsDenver (CO)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelAll Other Miscellaneous Ambulatory Health Care Services
SENIORITY
Junior
About the role
To support patients in understanding their financial responsibilities, the full-time Remote Account Representative will engage in high-volume inbound and outbound calls, offering payment solutions while documenting interactions accurately from a home office.
Key responsibilities
Assist patients in understanding their accounts and provide suitable payment options
Manage a high volume of calls and document all interactions in the system
Achieve performance goals with ongoing support and coaching
Required qualifications
1+ year of experience in call center, customer service, billing, or collections
Basic knowledge of medical terminology is preferred
Ability to handle sensitive conversations and build trust with patients
A reliable and detail-oriented work style
Must reside in specific states (FL, GA, MO, NE, NC, SC, TN, or VA) with a suitable workspace
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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