Inbound Operations Supervisor

Posted 9 days ago

abacusBaltimore (MD)

SENIORITY

Senior

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About the role

Inbound Supervisor This position is responsible for supporting warehouse operations, supervising staff and ensuring a safe work environment. Daily Responsibilities Correct any issues from daily PRIMA report-assure all is received into Prima Monitor- clerks, forklift operators and labor during daily operations Ensure procedures are being followed correctly Address any workflow issues immediately to include priority Move Labor, Clerks, Forklift operators where needed, ability to adapt Documentation accuracy -review inbound and outbound paperwork CommunicationNotify Operations Manager of issues or delays Communicate with team for clarity on orders Escalate any missing or incorrect information Ensure inventory records are up to date Report summary of any issues or corrections Review and respond in a timely manner to daily e-mails, from CSR's, Inventory Management etc. Process -Compliance Follow standard operating procedures (SOPs)-assure that team is adhering to all SOP'sAssure everyone is properly using PPEMaintain organized and legible documentation-Keep copies of Workorders and Inventory request Supervisory Responsibilities YesQualificationsCommunication & Computer Skills Ability to effectively review, prioritize, and respond to emails in a professional and timely manner. Strong communication skills with the ability to work closely with Customer Service Representatives (CSR), warehouse personnel, drivers, customers, and management. Ability to communicate operational updates, shipment issues, inventory discrepancies, and customer requirements accurately and professionally. Proficient in Microsoft Outlook, Excel, Word, and business software applications. -learn PRIMA our in-house WMSLeadership Competencies Ability to lead by example and maintain accountability across warehouse operations. Strong organizational, problem-solving, and decision-making skills. Ability to prioritize workloads, delegate tasks, and meet operational deadlines. Commitment to safety, quality, customer service, and continuous improvement. Education and/or experience Minimum of 3 years of warehouse, logistics, or operations supervisory experience required. Forklift Operator-(preferred) Sit down propane lift Experience supervising warehouse personnel, managing daily workflow, and maintaining a safe and productive work environment. Experience with inventory control, shipping, receiving, container operations, and warehouse audits. Familiarity with CME and LME (London Metal Exchange) processes and commodities (preferred, or willingness to learn.)Ability to learn and become proficient in PRIMA, in-house Warehouse Management System (WMS).
Language skills: Ability to read and interpret documents in the English language. Ability to write the English language. Ability to speak the English language.

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