Dispatcher

MUST: High school diploma or equivalent 2 years or more of experience in logistics or operations Microsoft office

DUTIES: Utilize route management software to schedule, coordinate, and dispatch specimen pickups Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.) Responsible for specific service area to ensure best possible solutions for client Achieving location productivity and expense targets while meeting customer expectations Ensure a balance between customer response time, accuracy, and cost/productivity targets Follow standard procedures for field requests for service and dispatching calls Problem solve and provide potential resolutions for any specimen related issue Utilize multiple databases to process requests and inquiries Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act.