Customer Service Coordinator
raymourotpFairfield (NJ)
$18.00
ApplyAbout the role
Customer Service Coordinator
Hourly pay rate: $18.00
Schedule needed: 40 hours per week
Expectations:
Schedule & confirm customer repair service calls.
Coordinate & communicate with repair technician.
Work independently to resolve customer service issues.
Adhere to proper Warranty and protection guidelines.
Serve as liaison between customers and therepair technician.
Complete reports and other tasks/assignments as required.
You must have excellent listening skills and the ability to work independently and with a team.
Perform additional functions that may be assigned at the discretion of management.
Qualifications: Excellent phone etiquette
Interpersonal skills
Strong computer skills
Excellent time Management
Ability to work independently
Ability to multi-task
Customer service skills
Experience in a fast-paced environment
Prior call center experience and prior dispatcher experience is preferable.
High School Diploma or equivalent
Able to work day, night and weekend hours
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this
