Desk Staff - Salon/Spa Coordinator
goulds salonsMemphis (TN)
About the role
Job Description
Overview:
Trendsetting hairdressers. Mindful spa therapists, as a Front Desk and Spa Coordinators at Gould's Salon & Spa's, you'll work with some seriously creative people, and their clients think so too. Just like their service provider, you'll connect with each client, striving to make the entirety of their visit spectacular in every way. With opportunities and room for career growth to those who provide a truly charmed client experience, all of our locations are the perfect place for individuals who love providing excellent service to anyone who crosses their path.
Responsibilities:
- Act as the guest liaison with the Stylist and spa staff to ensure our guests enjoy the ultimate salon & spa experience
- Scheduling appointments
- Assist with check-in by explaining salon and spa services
- Conclude the guest visit with a smooth checkout process
- Graciously thank them for their visit
- Why Gould'sFun and professional atmosphere
- Generous discounts on salon services
- Generous discounts on premium products
- Room to advance or grow professionally
- Friendly and positive co-workers
Qualifications:
- Available to work any shifts with no restrictions, specifically Saturdays and Sundays
- Passion for providing outstanding customer service
- Positive attitude
- Consistent attendance with excellent work ethic
- Ability to build positive and meaningful relationships with clients
- Excellent communication and interpersonal skills
- Team player
- Strong computer, keyboard and mathematic skills
- A genuine smile
As part of our standard hiring process for new employees, employment with Gould's Salons and Spas will be contingent upon successful completion of a background check.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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