Instructional Design
getbasisaiNew York (NY)
About the role
About Basis
Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world. We recently raised $100M at >$1B valuation and are racing to deploy the most advanced applied ML at production scale. Our investors include: Khosla Ventures (Keith Rabois & Vinod Khosla), Accel (Miles Clements), Google Ventures, Nat Friedman & Daniel Gross, Adam D'Angelo, Jeff Dean, Jack Altman, Noam Brown, Kyle Vogt, Amjad Masad, Clem Delangue and many other operators/technical leaders."Basis is on the frontier of building production-grade, long-horizon agents. They've pushed the limits of what we thought our models could do on real-world, economically valuable, complex accounting tasks. They've been a great collaborator in helping us shape what the future of agents looks like."— Prashant Mital, Applied AI Lead, OpenAIAbout the role
The way accountants work is changing. AI agents are now doing real work – preparing returns, reviewing workpapers, flagging exceptions – and accountants need to learn how to work alongside them. At Basis, we believe you can't just hand someone a powerful tool and walk away. You have to guide them into the future. That's what Basis Academy is for. It's how firms learn to work confidently with Basis agents across Tax, Audit, and Advisory. As an Instructional Designer, you will build the Academy into a world-class learning product – one that shortens time-to-value, drives adoption, and earns the kind of credentials that accounting professionals are proud to put on their resume.
What you'll do:
Own the Academy as a product: strategy, roadmap, content operations, and outcomes Build best-in-class digital learning experiences: role-based paths tailored to Preparers, Reviewers, and Managers across CAS, Tax, Audit, and Advisory Design the "Basis Certified" credential ladder: define what it means to be an expert in AI Accounting and build a certification that matters Build for scale: translate our high-touch, white-glove training into scalable, on-demand courses and interactive simulations Drive CPE accreditation: work toward making Basis courses eligible for Continuing Professional Education credits, a major differentiator for firm partners Build the content operations machine: produce high-quality learning content efficiently and keep it current with every product release Hire and lead a lean, high-output team (instructional designers, content producers, live session facilitators)Instrument the program end-to-end: connect learning data to product adoption, retention, and business outcomes What you'll bring 4+ years building or scaling a customer education or technical enablement program at a modern SaaS or AI company Experience running content operations: you can produce high-quality content efficiently and keep it current in a fast-moving product environment Proven ability to evolve a program from live-training-only to a hybrid model of self-paced digital learning and live workshops Bonus if you have Background in accounting, finance, or a similar regulated industry Experience with AI products, specifically teaching users how to work with AI agents Familiarity with CPE/CE accreditation programs (NASBA or similar)Experience with LMS platforms (Work Ramp, Thought Industries, etc.) and/or badging platforms (Credly, Open Badges)
What we look for:
First principles reasoner: builds frameworks from scratch rather than copying what's been done before High agency: takes ownership of outcomes and moves fast without waiting for perfect information Builder mentality: treats the Academy as a product; cares about user journey, platform UX, and whether content actually creates behavior change Office lover: prefers shouting across a room over a Slack message, seeking full-time in-office in NYCBenefits at Basis Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health.
Basis will cover 100% of your Wellhub Gold membership. Wellhub gives you access to gyms like Lifetime, Soul Cycle, NYSC and so many more - as well as access to wellness apps like Strava & Headspace! Time off: Unlimited PTO + 12 paid company holidays. In-
Office Perks:
Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup.
Financial Benefits:
Pre-tax commuter benefits and 401(k) retirement plan Team Culture: Monthly office activities and frequent optional team happy hours. Parental Leave
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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