Senior Client Feedback & Experience Lead

Posted today

lpl financialTempe (AZ)

General and Operations ManagersOther Activities Related to Credit Intermediation

SENIORITY

Senior

About the role

LPL Financial is seeking an Assistant Vice President, Client Feedback in the United States to own and optimize the closed‐loop feedback program. You will coordinate between clients and internal SMEs, ensure timely responses, and maintain governance to improve client experience. The role emphasizes operational excellence, proactive issue escalation, and collaboration across teams to drive consistent, high‐quality client communications and service delivery. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.