Drive-Thru Host / Hostess

Dutch Bros is seeking an energetic Host/Hostess to welcome and guide customers through our busy drive-thru. In this role, you’ll greet guests with a positive attitude, help manage lines, take and clarify orders, and support baristas to keep drinks moving quickly and accurately. You’ll handle basic cash and POS tasks, maintain a clean, safe and inviting area, and embody our culture of fun, community and exceptional service. We offer training, growth opportunities, and a high-energy team environment where your personality and people skills can shine every shift. Warmly greet and engage every guest, maintaining a friendly, upbeat presence Guide and manage the drive-thru and walk-up line to ensure fast, efficient flow Take, confirm, and relay accurate drink and food orders to the team Operate POS system and assist with cash and card transactions as needed Monitor wait times and communicate clearly with guests about their orders Support baristas by organizing tickets and prioritizing orders during rushes Maintain a clean, safe, and welcoming exterior and customer area Follow basic food safety and hygiene standards and company policies Assist with restocking supplies and prepping customer-facing items Model Dutch Bros values of positivity, teamwork, and community involvement Customer service POS operation Cash handling Order taking Queue management Food safety awareness Verbal communication Conflict de-escalation Time management Team collaboration Medical Insurance Dental Insurance Vision Insurance Food handler card (where required) CPR/First Aid (preferred)