Rental Technician - WINTER

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timberline lodge ski resortGovernment Camp (OR)

SENIORITY

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About the role

Seasonal Ski Shop Associate Hiring FT/PT seasonal, PT Seasonal for Christmas Break and Holiday Weekends, this position will start once the snow flies! Establish a rapport and assess needs of customers for rental and repair of all equipment. Assist guests through rental process while maintaining a high level of customer service. Assist in maintaining and cleaning Rental Shop and equipment.
Essential Functions: Assist guests in properly filling out iPads or paperwork. Fit guests with boots. Proficiently adjust bindings. Operate cash register and follow cash handling procedures. Perform daily cleaning and maintenance tasks. Sell package upgrades, demo skis, and tuning services to guests. Accurately recommend the appropriate demo equipment for each customer. Return equipment to proper place after inspection and guest check out. Assist Ski Check when assigned. Actively participate in RLK and Company's Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace. Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present. Regular and reliable attendance.
Qualifications: Must have service oriented personality. Must be detail oriented with ability to set and meet high customer service standards. Must use proper etiquette while conversing with guests. Must have detailed knowledge of equipment in Rental Shop. Must have detailed knowledge of all procedures and operations involved in equipment rental. Must be proficient in up-selling products and services. Must become certified and competent in properly adjusting bindings.
Physical Requirements: Must be able to lift 50 lbs. Must be flexible and capable of bending, twisting and kneeling. Must be able to work in tight space with balance. Must be able to work on feet, stand and walk for up to 8 hours shift. Must be able to keep up with the pace of the department demands of the position. Positions available at both the Timberline Rental Shop and Summit Pass Rental Shop

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