About the role

Criteria Corp is seeking an Enterprise Customer Success Manager to own and nurture relationships with our enterprise-sized customers. You will serve as a trusted advisor to C-suite executives and senior stakeholders, driving measurable business outcomes and ensuring long-term partnership success. You will manage a portfolio representing about $2.5M in ARR. Responsibilities include owning end-to-end customer relationships for 50-70 enterprise accounts, developing success plans, coordinating with

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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