Front Desk Manager

Key Responsibilities: Oversee the daily operations of the front desk, ensuring efficient and smooth processes Train, mentor, and motivate front desk staff to deliver outstanding service Handle guest inquiries, concerns, and complaints in a professional and timely manner Coordinate with other departments to ensure seamless guest experiences Monitor and maintain front desk procedures, including check-in/check-out processes and reservation management Implement and enforce hotel policies and procedures to ensure compliance and guest satisfaction Manage room inventory and maximize revenue through effective room management strategies Conduct performance evaluations and provide feedback to front desk team members Join our team and be part of a vibrant and dynamic work environment where your contributions are valued and recognized. Apply now to start your exciting career as a Front Desk Manager!

Qualifications: 2 years prior departmental management experience in front office or related disciplines Time management and negotiation skills Ability to manage and lead each discipline of the department independently Ability to manage according to employment and Innkeeper laws of the jurisdiction Prior cash handling experience necessary Ability to communicate effectively with the public and other Team Members Read, write and speak English fluently Computer experience required. Proficient in Opera PMS, Micros, Microsoft Office and Excel Benefits: Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.