Employer Services Team Lead | Client Success & Ops

Posted 13 days ago

vestwellScottsdale (AZ)

First-Line Supervisors of Office and Administrative Support WorkersTemporary Help Services

SENIORITY

Mid

About the role

Vestwell is seeking an energetic Employer Services Team Lead to guide a team serving plan sponsors. You will answer inquiries, resolve issues using policy, and escalate when needed, while collaborating across Product and Operations to improve the platform and client experience. The role emphasizes hospitality, data-driven decisions, and proactive service delivery in a hybrid work model with offices in NYC, Austin, King of Prussia, and Scottsdale. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.