ACE Hardware Key Holder / Key Carrier
carlie cs igaKenansville (NC)
About the role
Key Holder / Key Carrier The Key Carrier is responsible for opening and/or closing the store according to schedule and directing store operations in the absence of store and assistant management. This role blends standard hardware sales duties with administrative tasks, cash handling, and supervisory responsibility to ensure a safe, efficient, and welcoming shopping environment.
Essential Duties and Responsibilities: Manager on Duty (MOD)
Responsibilities:
Serving as the primary supervisor on the floor when the Store Manager is absent. Providing register overrides, handling complex customer returns, and resolving customer complaints. General Store Operations: Assisting customers across all major hardware departments using Ace's standard service model. Operating the Point of Sale (POS) system and processing transactions quickly and accurately. Assisting with inventory controls, stocking shelves, and updating price tags or plan-o-grams.
Qualifications & Requirements
Experience: Minimum of 6 months to 1 year of retail key carrier experience.
Skills:
Strong communication, basic math proficiency for cash handling, and basic computer/POS literacy.
Physical Demands:
Ability to stand and walk for extended periods, lift up to 4050 lbs regularly, and perform tasks like climbing ladders or operating key-cutting machines. Availability: Must have open flexibility to work early mornings, late evenings, weekends, and holidays according to store scheduling needs.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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