Technical Program Manager - Service Desk & Contact Center

Posted 2 days ago

chenegaColorado Springs (CO)

Information Technology Project Managers Computer Systems Design Services

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About the role

Chenega MIOS seeks a Technical Program Manager for Service Desk & Contact Center Solutions in Colorado Springs, hybrid work model. You will own delivery for help desk contracts, drive performance, and lead remote teams across government environments. Required 5+ years in federal ITSM leadership, PMP and ITIL within 120 days, and US citizenship with ability to obtain security clearance. Strong experience with ServiceNow, Amazon Connect, and Gemini is preferred.

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.