Strategic Account Operations Coordinator

Posted yesterday

virtual vocationsDenver (CO)

Business Operations Specialists, All OtherTelemarketing Bureaus and Other Contact Centers

SENIORITY

Senior

About the role

Supporting large strategic accounts, the full-time Strategic Account Operations Coordinator will manage client relationships, ensure effective communication between clients and internal teams, and oversee e-commerce content management while working remotely. Key responsibilities Act as the primary liaison between the company and strategic account clients, developing lasting relationships Coordinate communication and resolve issues promptly by collaborating with various departments Monitor account performance and provide regular reports to clients on service delivery and ongoing projects Required qualifications High School Diploma/GED or equivalent experience required 3+ years of experience in customer service operations, international coordination, or order management Certification in ITIL 4 Foundation, Lean Six Sigma Yellow Belt, or related certification preferred Familiarity with managing e-commerce platforms and generating reports from vendor portals Proficiency in Microsoft Excel and other key systems relevant to sales operations

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.