Account Specialist - Landscaping Division

Posted yesterday

mackey servicesHouston (TX)

Landscaping and Groundskeeping Workers Landscaping Services

SENIORITY

Senior

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About the role

Landscaping Account Specialist We are seeking a motivated and customer-focused Landscaping Account Specialist to join our team. In this role, you will serve as the primary liaison between Mackey Services and assigned property owners and/or managers, ensuring all landscape-related services are delivered to the highest standards of quality and professionalism. The Account Specialist is responsible for building strong client relationships, driving account growth, and ensuring customer satisfaction, and supporting overall all account profitability. Mackey Services is committed to delivering honest, expert HVAC, electrical, generator, and landscaping services. We provide peace of mind through clear communication, accurate solutions, and reliable workmanship. Our purpose is to build lasting relationships rooted in trust, care, and consistency. Base salary + performance incentives Medical, Dental & Vision Insurance 401(k) with Company MatchPaid Holidays Paid Vacation and Sick LeaveA Positive Work Environment You Matter at Mackey!

Account Specialist Responsibilities:

Provide exceptional 5-star customer service
Serve as the primary point of contact for assigned landscaping clients
Address client concerns promptly, professionally, and with solution-based communication
Proactively identify opportunities to expand services within existing accounts
Execute annual contract renewals and service increases
Oversee sold work to ensure timely execution and high-quality results
Coordinate with internal teams to ensure accurate scheduling, completion and service close-out
Build and maintain strong client relationships through consistent communication and follow-through

Qualifications:

Bachelor's degree in Business, Marketing, Horticulture, or related field preferred
Minimum of 2 years of sales or account management experience in landscaping or a related field
Strong communication, negotiation, and relationship-building skills
Proven success in sales, account growth, or client retention
Strong organizational and time-management abilities
Proficiency with CRM software, Microsoft Office, and Google Workspace applications
Ability to travel locally up to 75% of the time
Valid driver's license and acceptable driving record
Must be able to pass a background check

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