Air Export Agent

Posted 3 days ago

dhl global forwardingFlorence (KY)

Cargo and Freight Agents Freight Transportation Arrangement

SENIORITY

Senior

SALARY

$21.32 - $28.43/hr

Apply

About the role

Job Title: Air Export Agent

Job Location: Hebron, KYDHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.htmlAs an Air Export Agent, you will be responsible for the movement of our customer’s air export shipments. You will coordinate and be the main point of contact for our outbound Air Export shipments from initial customer contact to final destination.

Key Responsibilities:

Coordinate and ensure timely bookings with airline on customer behalf
Prepares export documentation, including entry into computer operations program, in accordance to country requirements
Preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer
Compliant filing of AES (automated export system) with US customs
Responsible for timely completion of export documents and coordinate with both customer, warehouse, airlines, gateway operations, and dispatch for timely movement of cargo
Ongoing communication with customer and overseas offices in regards to shipment movement
Follow-up with airline to keep track of departure information and updates
Responsible for file level profitability
Audit charges for accuracy prior to sending to accounting for payment
Confirm payment responsibility (depending on terms) and audit credit status if needed
Ensure customer profiles are accurate and updated
Other duties as assigned

Skills / Requirements:

Exceptional customer service skills
Detail oriented and strong follow-up skills
Proficient with Microsoft office (Word, Excel, Outlook) preferred
Minimum of 2 years of Logistics / Freight forwarding industry experience preferred
Logis Air / Cargo Wise systems knowledge is a plus
Hazmat certification is a plus

Pay Range: $21.32 - $28.43/hr. (Based on Experience)

Benefits: (All Non-Union Employees)* Compensation: Competitive base salary plus role dependent performance-based incentives.* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.* Vision: Optional coverage for exams, frames, and contacts.* Dental: Optional coverage for preventive, basic, and major services.* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: [1] DHL Careers. Equal Opportunity EmployerDHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization: Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.#LI-RL2

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.