Customer Success and Sales Manager
terrapin lawn carePalmetto (FL)
About the role
Customer Success amp; Sales Manager
Primary Responsibilities:
Answer inbound sales inquiries and convert leads into customers.
Build estimates and follow up on outstanding proposals.
Maintain relationships with existing customers.
Handle customer concerns and ensure a five-star experience.
Identify opportunities to upsell additional services (termite, mosquito, irrigation, aeration, tree amp; shrub, etc.).Monitor customer retention and reduce cancellations.
Coordinate with operations to ensure services are completed successfully.
Help grow both residential and commercial accounts.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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