Resident Experience Specialist & Community Concierge

Posted 17 days ago

cottonwood resFranklin (TN)

Concierges Residential Property Managers

SENIORITY

Junior

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About the role

The Melrose Apartments in Nashville is seeking a Customer Experience Specialist to help residents feel at home and assist prospects in finding their perfect apartment home. You will greet visitors, answer inquiries, and coordinate tours with a friendly, proactive approach. This full-time role includes weekends and evenings, a comprehensive benefits package, performance bonuses, and opportunities for growth within Cottonwood Residential's expanding portfolio.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.