AI-Driven Security Support Solutions Engineer

Posted yesterday

netflixSalem (OH)

Information Security Engineers Computer Systems Design Services

SENIORITY

Mid

SALARY

$270,000 - $410,000 per year

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About the role

Netflix is seeking a Support Solutions Engineer to monitor and resolve customer requests, automate support processes, and improve tooling and documentation. You will work on security infrastructure, automation, and knowledge base development, applying Generative AI to speed triage and resolution. You’ll join a team focused on enterprise identity, authentication, and cloud security, collaborating with Product Management, Developer Education, and Engineering to reduce friction and improve

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