Tecnico backoffice
mikron toolElk Grove Village (IL)
About the role
More than Tools Mikron Tool is an international leader in the development and manufacture of carbide cutting tools. We are a Swiss company that is constantly growing, driven by a passion for innovation and technology. We specialise in the production of small and medium-sized high-performance tools for machining the most challenging materials, such as stainless steels, heat-resistant alloys and titanium. In one of the most modern technology centres for micro-machining, we also develop holistic machining processes – including for customer projects. Thanks to our expertise, we develop sustainable, efficient and somewhat ‘crazy’ machining solutions, offering high added value for our customers. For our new manufacturing plant in Elk Groove Village, Illinois, we are looking for a Tool backoffice technician Your main tasks Provide technical application solutions to sales managers and clients Visit Customers for strategic applications in accordance with department planning Produce Special tool quotations for requests, as well as for standard items and NS Tools withing the target quotation due date Advice customers on new products and existing product functions / capabilities Provide overall technical advice to all customers and distributors by phone, email or other support Interface with Mikron Tool in Switzerland for technical questions and problem solving Use and file proper paperwork associated with quotations / parameter requests / technical assistance / tool recommendations and applications history Support quotation process for all Mikron Tool locations worldwide Contribute in developing and sharing team knowledge
Your profile:
Experience in cutting tool technology Expert knowledge in: Metallurgy, metal alloys and carbide Machining processes in drilling, milling and tapping Able to read technical drawings and to sketch ideas and concepts College education, emphasis on mechanical engineering Systematic and analytical thinking Knowledge of MS Excel, Word, Power Point Knowledge with SAP. CRM or similar systems Excellent communication skills to present company, products and technology Preferred multilanguage of interest Technical writing skills
What we offer:
PTO12 paid holidays (1-2 floating based on start date)Pet Insurance Excellent Medical, Dental, and Vision insurance Short Term Disability, Long Term Disability, Life Insurance & ADDFSA, HASEmployee Assistance Program 401k with matching up to 5%, immediately vested Tuition and Continuing Education Reimbursement Professional Growth Opportunities
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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