Office Volunteer
haven houseEast Lansing (MI)
About the role
Office volunteers serve a unique role as a liaison among staff, clients, and other volunteers. This provides one of our most interactive volunteer opportunities. The primary tasks include: Answering phones and transferring calls to correct staff member. When a person calls requesting shelter it is important to obtain enough information to determine if the person really needs shelter and is suitable for our shelter to do this we use our phone screening. You might collect in kind donations from a donor during their scheduled appointment time. You might help other volunteers or clients have access to the supplies they need. There are many opportunities to take on additional or alternate responsibilities in the office volunteer role. This role requires at least a 1hr training and a 2hr "shadowing" shift after orientation. This role is a weekly position. Shifts are available 7 days a week. Availability for specific timeframes may vary. General Shift Timeframes (days that these timeframes are available may vary):8:00am to 10:00pm EST10:00am to 12:00pm EST12:00 to 2:00pm EST2:00 to 4:00pm EST4:00 to 6:00pm EST6:00 to 8:00pm EST
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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