CWR-Customer Service Rep I
talentbridgeKent (WA)
$18/hr
ApplyAbout the role
Job Title: Customer Service Representative (Dispatch Coordinator)
Location:
Kent, WA 98031 100% OnsiteEmployment Type: 6 Months Contract to Hire, high possibility of extension or conversion Pay Rate: $18/hr Schedule: Monday-Saturday 05:00 AM -7:00 PM (Any 8 hrs shift in between, with 1 weekend off and 1 weekday off)
Job Description:
We are seeking a Customer Service Representative to support delivery and logistics operations. This role serves as a key point of contact for customers, business partners, and driver teams, ensuring timely issue resolution and a smooth delivery experience.
Key Responsibilities:
Assist customers and business partners via phone and emailMonitor delivery routes and track progress in real timeDiagnose, assess, and resolve service issues and complaintsProcess delivery changes, cancellations, and updatesScan haul-away pods and verify documentationMaintain accurate records and support daily operational needs Required QualificationsProficiency with Microsoft Office (Word, Excel, Outlook; Project a plus) Strong customer service and communication skillsAbility to multitask in a fast-paced environmentProfessional, calm approach to problem resolution Preferred QualificationsHigh school diploma or equivalent 1+ year of customer service or call-centre experience " TalentBridge employees are eligible for many benefit offerings such as medical, dental, vision, life insurance, short term disability, 401(k) and holiday pay!"
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this