Information Technology Administrative Assistant

Posted 3 days ago

stevendouglasMiami (FL)

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Office Administrative Services

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About the role

Job Title: IT Administrative Assistant (Entry-Level)

Location: Doral, FL — Onsite, 5 days/week

Employment Type: Contract-to-Hire

About the Role: We're seeking a detail-oriented, motivated recent graduate to join our IT team as an Administrative Assistant in our Doral, FL office. This is a fully onsite, contract-to-hire opportunity ideal for someone early in their career who has developed strong organizational, customer service, and reporting skills within a corporate environment. You'll provide administrative and operational support to the IT department, helping keep processes, records, ticketing, and reporting running smoothly.

Key Responsibilities: Provide day-to-day administrative support to the IT team, ensuring smooth daily workflows Serve as a point of contact for internal employees submitting IT requests, delivering prompt, professional customer service Maintain accurate records of IT assets, licenses, tickets, and documentation Assist with tracking and updating IT inventory (hardware, software licenses, equipment assignments)Prepare, update, and distribute reports using Excel (data entry, formulas, pivot tables, formatting)Support ticket intake, logging, and basic triage/routing to appropriate IT staff Assist with scheduling, correspondence, and coordination for the IT department Support process documentation and identify opportunities to improve administrative workflows Handle sensitive information (user accounts, systems access records) with discretion and professionalism Assist cross-functional teams with ad hoc projects and reporting needs

Qualifications: Bachelor's degree required (recent graduates welcome to apply)Prior experience (internship, part-time, or work-study) in an operations, administrative, IT support, or customer service capacity within a corporate/office environment Proficiency in Microsoft Excel (formulas, data organization, basic reporting); familiarity with Word, Outlook, and ticketing systems a plus Strong written and verbal communication skills Excellent organizational skills and high attention to detail Ability to manage multiple priorities and meet deadlines in a fast-paced setting Professional demeanor with a customer-service mindset Comfortable learning new systems/software quickly Must be able to work fully onsite in Doral, FL, 5 days/week

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