Sales Development Representative

Sales Development Representative / Technical Sales TraineeBased in Minnesota, Duncan Company is one of the largest stocking industrial distributors in the Upper Midwest. We offer an extensive inventory of high-quality products, including ball valves, butterfly valves, actuators, instruments, controls, safety products, and piping specialties. Partnering with leading manufacturers, we ensure you have access to reliable solutions for your industrial needs. Being proactively involved during all stages of a project's life cycle from conception, design, completion, and into post-sale support allows Duncan Co. to provide the best solutions and products to meet both the application and customer needs and requirements.Duncan Co. is seeking a driven, early-career sales professional to join our team in a Sales Development Representative / Technical Sales Trainee role. This position is designed as a development path into a future outside sales role. During the first 612 months, the individual will learn our products, quoting process, customer applications, internal workflow, and industry fundamentals while helping develop opportunities for outside sales representatives and supporting growth within selected house accounts.This role is ideal for someone who is hungry, coachable, competitive, organized, and motivated to build a long-term career in industrial technical sales. This role will report to sales leadership and work closely with outside sales representatives, the quotes function, customer service / order teams, and other internal departments. This position is intended to develop into future account ownership and outside sales responsibility for strong performers.Key duties and essential functions:Work assigned house accounts in the Twin Cities metro area and help grow smaller or developing accountsProspect for new business opportunities within assigned markets, accounts, and territoriesFollow up on inbound leads, open quotes, and dormant opportunitiesSupport outside sales representatives by developing accounts, preparing call plans, and helping advance opportunitiesSet site visits, lunch-and-learns, discovery meetings, and other customer appointmentsLeverage internal teammates, vendor resources, and technical support contacts to help secure appointments and move opportunities forwardLearn Duncan Co.'s quoting process, product categories, vendor landscape, and internal workflowCoordinate with quotes, customer service, operations, purchasing, and other internal teams to support customer opportunitiesMaintain accurate activity, opportunity, and account records in company systemsDevelop working knowledge of lead times, fulfillment considerations, and internal escalation pathsCommunicate professionally with customers by phone, email, and virtual meetingsParticipate in sales training, product training, ride-alongs, and internal development activitiesOver time, assume greater responsibility for smaller accounts and selected growth opportunitiesSupervisory responsibilities: NoneRequired qualifications:03 years of sales, business development, customer-facing, or related experience preferredBachelor's degree preferred but not requiredStrong desire to build a career in B2B industrial salesStrong communication skills, especially by phone and emailHighly motivated, coachable, organized, and competitiveComfortable learning technical products, quoting concepts, and internal business processesStrong follow-up habits and attention to detailAbility to work across departments and respond well to coaching and feedbackProficiency with Microsoft Office and CRM / sales software is a plusCompensation: $25/hr-$33.65/hrPhysical demands and work environment:While performing the duties of this job, the employee is regularly required to sit.The employee frequently is required to talk or hear.The employee is occasionally required to stand and use hands to finger, handle, or feel objects, tools or controls.The employee must occasionally lift and/or move up to 10 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.Standard office environment.While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles.The noise level in the work environment is minimal.Benefits:Health insurance401(k)Dental insuranceLife insurancePaid time offVision insuranceWe are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.