Operations and Support Assistant - P&M

Operations And Support AssistantOEA represents more than 100,000 teachers, faculty members and support professionals who work in Ohio's schools, colleges, and universities to help improve public education and the lives of Ohio's children. OEA members provide a wide range of professional education services in communities throughout the state. The OEA is seeking an Operations and Support Assistant to perform printing and mailing functions, clerical, and receptionist responsibilities in the headquarters office located in downtown Columbus. Daily duties include receiving, sorting, and distributing mail, preparation of meeting materials using printing and binding equipment, as well as updating files and lists. Additional duties and responsibilities are listed below.Essential Functions:Provides customer service to visitors, to callers, to staff and to membersGreets persons entering establishment, determines nature and purpose of visit and directs them to specific destinationsOperates telephone to answer, screen and forward calls, providing information and taking messagesPerforms clerical support tasks such as proofreading, opening mail, and transcribing handwritten information; maintains and updates meeting room calendars and phone listsNotifies staff of front-desk deliveriesUses current computer software applications to enter data and process information in accordance with Association policies and proceduresOperates office equipment, printing, duplicating, bindery, and mailing equipment and postage machinesCreates and/or maintains paper or electronic filing systemsSignificant Duties:Receives, sorts, processes and distributes mailAssists with preparation of meeting materialsCommunicates information to managers, co-workers and others in person, by telephone, in written form or e-mailAttends staff meetings and trainingsProvides input into decision-making as it impacts associate staff functionsPerforms duties related to job descriptionProvides support for organizing plans and practices for engaging membersMaintains confidential records and filesOperates in a collaborative team environmentQualifications:High school diploma or equivalencyOne year of receptionist or call center customer service experience requiredTwo (2) years' experience in an automated office environment performing moderate level data entry work and/or in use of computer systems, databases and computer software applicationsAbility to communicate effectively and professionallyBenefits:FICA Pick UpEligible for Medical, Dental, and Vision FIRST DAYPTO: 11 Holidays, Personal, Sick, Vacation and Parental LeaveRetirement: 401K, Defined Contribution, HRA, FSACasual Work Attire & FREE ParkingAuthority and Relationships:Responsible to the immediate supervisor; recommends policy and procedure changes to and through the immediate supervisor.OEA is an Equal Employment Opportunity Employer.Consideration is given to all applicants without regard to age, ancestry, sex, race, color, creed, religion, sexual orientation, gender identity or expression, marital status, national origin, residence, disability, socio-economic status, military status, political affiliation, genetic information; on the basis of pregnancy, childbirth, or related medical conditions; or, degree of association activity.