Guest-Experience Department Lead
paper storeNatick (MA)
About the role
The Paper Store in Natick, MA is seeking a Department Manager to lead daily store operations, deliver world-class customer service, and drive sales performance. The role emphasizes team leadership, coaching, and cross-training across departments to support brand standards and promotions.
You will interact with customers and colleagues, maintain POS operations, and uphold TPS service standards while coordinating with leadership to execute store directives and merchandise initiatives.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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