Senior Client Success Manager - Growth & Retention

Posted 4 days ago

8451New York (NY)

Sales ManagersMarketing Consulting Services

SENIORITY

Mid

About the role

84.51° is seeking a Manager, Client Success to lead a portfolio of clients across Media, Incentives, and Insights. You will build senior-level relationships with CPG and Kroger stakeholders and drive retention, organic growth, and high-quality client outcomes. You will manage a small team of Client Success associates, coach them, and partner with Sales, Product Strategy, Data Science and Finance to deliver results while advancing talent and operational excellence. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.