Member Service Rep

Posted 2 days ago

beacon hillAddison (TX)

Customer Service Representatives Temporary Help Services

SENIORITY

Junior

SALARY

$19.00 - $22.00 per hour

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About the role

To Apply for this Job Click HereMember Services Representative Dallas, TX (Onsite)$19-$22\/hrMonday-Friday | 8:00 AM - 5:00 PMTemp-to-HireWe are seeking a customer-focused Member Services Representative to join a growing healthcare organization. This role is ideal for someone who enjoys helping people, solving problems, and providing exceptional service. The focus is on quality customer interactions, not high call volume.

Responsibilities:

Assist members with questions regarding their health plans and benefits
Help members locate providers and access services
Resolve concerns with professionalism, empathy, and strong problem-solving skills
Document member interactions accurately
Work with internal teams to address complex member issues
Provide an outstanding customer experience on every interaction Qualifications:
High school diploma or equivalent 3+ years of customer service experience
Strong communication and interpersonal skills
Excellent critical thinking and problem-solving abilities
Detail-oriented and organized
Positive attitude and strong work ethic
Insurance or healthcare experience is a plus, but not required What We're Looking For:
Someone who is highly customer-service oriented
Strong personality and a genuine desire to help others
Stable work history with proven reliability
Team player who thrives in a fast-paced environment A1475441DAL_1790608010 To Apply for this Job Click Here

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