Remote Pet Care Retention Specialist

Posted today

trupanionSeattle (WA)

SENIORITY

Mid

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About the role

Trupanion is a leading pet insurance provider in North America, seeking a Customer Retention Specialist for its Contact Center. The role supports care, sales, retention, and team collaboration, with 24/7 operations and weekend requirements. The position offers remote work to candidates across the US (excluding certain states) and a path to work in the Seattle office on a hybrid schedule. Responsibilities include handling cancellations, retaining customers, and documenting interactions in the

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