Wildlife Control & Exclusion Technician

What You'll Do: Responsibilities may include: Perform wildlife trapping, removal, and control services Inspect residential and commercial structures for wildlife activity and entry points Determine how animals are entering structures Perform professional wildlife exclusions Seal gaps and openings along rooflines, soffits, fascia, siding, foundations, vents, and other structural areas Perform minor carpentry and exterior building repairs Install screening, metal flashing, vent protection, chimney caps, one-way doors, and other wildlife-exclusion products Safely use hand tools, power tools, and specialty wildlife equipment Safely lift, carry, position, secure, and climb extension ladders Perform exterior wildlife-exclusion and repair work at elevated heights that may reach approximately 30–50 feet above ground level Work on roofs and elevated exterior areas using appropriate fall-protection and safety equipment Enter attics and crawlspaces when necessary Set and check wildlife traps according to company procedures and applicable regulations Assist with wildlife-contamination cleanup and insulation-related work when required Photograph and document work before, during, and after completion Communicate professionally with homeowners, property managers, and commercial customers Maintain company tools, equipment, and assigned vehicles Identify legitimate additional wildlife problems and potential entry points Assist with larger residential and commercial wildlife-exclusion projects Compensation & Incentive Program We want our technicians to have the security of a competitive hourly wage while also having the opportunity to increase their earnings as their skills, independence, productivity, and contribution to the company increase. Weekly Pay Base hourly wages and applicable overtime are paid weekly. Production Performance Bonus Technicians may earn approximately 2% of qualifying completed and collected production revenue, based on their role in completing the work. Because wildlife jobs vary considerably in size, difficulty, and manpower requirements, production credit is generally categorized as follows: Lead — 100% Production Credit The technician independently completes the work or serves as the lead technician on a project that legitimately requires additional manpower. Shared — 50% Production Credit The technician and owner/another technician substantially share responsibility for completing the project. Training/Assist — 25% Production Credit The owner or lead technician primarily leads and performs the project while the technician assists and/or receives training. Safety Will Not Reduce Your Production Credit Some wildlife-exclusion projects legitimately require two people because of roof conditions, ladder safety, material handling, project complexity, or other operational reasons. Technicians will not lose production credit simply because appropriate additional manpower is required to perform a job safely. If the technician is capable of leading the assignment but the project reasonably requires a second person, the technician may still qualify for 100% production credit. We will never encourage an employee to work unsafely simply to increase a production bonus. Quality Control, Repair Inspections & Callbacks Production bonuses reward quality production—not simply completing jobs quickly. Completed exclusion and repair work is subject to quality-control inspection by the owner or designated supervisor. Technicians are expected to follow Grade A Critter's workmanship standards, complete the approved scope of work, and properly document completed repairs with photographs and job notes. Production and performance bonuses may be affected by preventable callbacks, failed repair inspections, incomplete work, or workmanship that does not meet company standards. Examples may include: Missed or improperly sealed wildlife entry points Incomplete or substandard repairs Repairs that fail quality-control inspection Failure to complete the approved scope of work Improper installation of exclusion materials Preventable damage to customer property Failure to properly photograph or document completed work Repeat service resulting from an avoidable technician error Warranty callbacks attributable to incomplete or improper workmanship A customer callback does not automatically mean a technician loses a bonus. Wildlife activity can sometimes continue or recur for reasons outside the technician's control. Bonus adjustments will be based on whether the issue was reasonably attributable to workmanship, failure to follow company procedures, or an avoidable oversight. Technicians who consistently produce clean, professional repairs with strong documentation, successful quality-control inspections, and low preventable callback rates will have the greatest opportunity to earn full production and performance bonuses. Safety → Quality → Customer Service → Productivity Technician-Generated Sales Commission Technicians may earn approximately 5% commission on qualifying additional work they personally identify and help generate that results in collected revenue. For example, if you're servicing a property and discover a legitimate additional wildlife or exclusion problem, properly document and communicate the issue, and the customer purchases the additional work, you may qualify for sales commission. Sales commissions and production bonuses reward different contributions: Sales Commission = Generating legitimate additional business Production Bonus = Successfully completing quality work A technician may potentially earn both when they generate qualifying additional work and participate in completing that work. Grade A Critter does not encourage unnecessary repairs, services, or high-pressure selling. The customer's best interest and our company's reputation come first. Additional Performance Incentives Technicians may also have opportunities to earn: Customer Review Incentives — Additional compensation for qualifying legitimate customer reviews recognizing the technician and their service.

Quarterly Performance Bonus: Up to approximately $500 per quarter Quarterly performance may consider: Quality of workmanship Repair and quality-control inspections Preventable callback/warranty rate Attendance and dependability Customer satisfaction Productivity Safety Job documentation Care of company vehicles, tools, and equipment Overall professionalism and performance When Bonuses & Commissions Are Paid To keep compensation consistent and transparent: Hourly wages and applicable overtime: Paid weekly. Production bonuses, technician-generated sales commissions, and qualifying customer-review incentives: Generally calculated monthly based on qualifying completed and collected revenue and paid through a designated payroll during the following month.

Quarterly Performance Bonus: Evaluated and paid quarterly when earned. Detailed bonus and commission eligibility, calculations, and program terms will be provided in the company's written compensation policy. Company Vehicle & Training Period Company Vehicle Provided Upon Qualification New technicians should not expect to receive an independently assigned company vehicle on their first day. New hires will generally complete an introductory training and vehicle-qualification period of approximately 60 days. During initial training, technicians will typically work alongside the owner/lead technician and must have reliable transportation to the designated starting location. As training progresses, technicians may be authorized to operate company vehicles while demonstrating their ability to safely and responsibly handle company vehicles and equipment. Assignment of a company vehicle is based on: Satisfactory job performance Demonstrated safe driving Acceptable motor vehicle record Eligibility under the company's commercial auto insurance Responsible care of company property and equipment Successful completion of required training Ability to perform assigned work with appropriate independence Experienced technicians who demonstrate competency may qualify for independent company-vehicle privileges sooner. Completion of approximately 60 days does not automatically guarantee vehicle assignment. Vehicle privileges remain subject to qualification, insurance eligibility, business needs, and continued safe and responsible operation. Company-paid fuel is provided for authorized company-vehicle use.

Requirements: Applicants must: Be at least 18 years old Possess a valid driver's license Have and maintain an acceptable driving record Be eligible for coverage under the company's commercial auto insurance Successfully complete a pre-employment background check Have reliable transportation to the designated starting location during training Be legally authorized to work in the United States Be dependable and punctual Be physically capable of safely lifting, carrying, positioning, and securing extension ladders Be comfortable and capable of safely climbing and working from ladders Be comfortable and capable of working at elevated heights approximately 30–50 feet above ground level when required, using appropriate safety and fall-protection equipment Be comfortable performing work from roofs and other elevated exterior areas Be capable of safely handling tools and materials while performing elevated work in accordance with company safety procedures Be comfortable entering attics and crawlspaces Be comfortable working around wildlife and animal waste while using appropriate PPEBe physically capable of carrying tools, equipment, and materials required for the position Be comfortable using hand and power tools Be mechanically inclined and capable of problem-solving Be able to work outdoors in varying Georgia weather conditions Be able to use a smartphone for scheduling, photographs, job notes, and documentation Maintain a professional appearance Communicate professionally and respectfully with customers Follow all company safety policies and procedures Be willing to learn and accept coaching Benefits & What We Provide 401(k) retirement plan available Weekly pay Paid wildlife-control training Company vehicle upon qualification Company-paid fuel for authorized company-vehicle use Company-provided tools and specialty wildlife equipmentPPE and safety equipment Company uniforms/work apparel Company-paid job-related licensing and certifications as approved Production bonus opportunities Technician-generated sales commissions Customer-service/review incentives Quarterly performance bonus opportunities Overtime opportunities when available Continuing education Opportunities for advancement 401(k) eligibility, employer contribution provisions, and complete plan details will be provided to eligible employees in accordance with the company's current retirement plan. Health insura