Veterinary Receptionist
vetceleratorLawndale (CA)
About the role
Job Description:
Hawthorne Quality Pet Care Lawndale, CAHawthorne Quality Pet Care is a growing small animal veterinary practice serving the community of Lawndale, CA. Our dedicated team is proud to provide compassionate, high-quality care to our patients and personalized support to the families who love them. From the front desk to the surgical suite, every team member plays a key role in delivering thoughtful, reliable veterinary care tailored to each pets needs. We are currently seeking a Client Service Representative (CSR) to join our friendly and fast-paced team. CSRs are a vital part of our clinic's success, setting the tone for each client interaction and ensuring smooth communication between clients and our medical team. We are looking for individuals who are self-motivated, compassionate, and committed to delivering exceptional servicewhether working independently or as part of a team. This position is ideal for someone who thrives in a high-volume environment, has strong interpersonal and communication skills, and is eager to continue learning and growing in the veterinary field.
Key Responsibilities:
Greet clients warmly and assist with check-in and patient intakeProvide prompt and courteous communication by phone, text, and emailSchedule and confirm appointments accurately and efficientlyEducate clients using appropriate veterinary terminologyRelay patient information clearly to doctors and support staffManage check-out procedures, including billing and payment processingIdentify patients requiring special handling (e.g., isolation cases) Maintain a cheerful and professional demeanor with both clients and team membersSupport pharmacy and surgical discharge procedures (preferred for experienced candidates)
Preferred Qualifications:
Previous experience in veterinary field is requiredExcellent verbal, written, and interpersonal communication skillsStrong time management and multitasking abilitiesPositive attitude, strong work ethic, and a genuine love for animalsFamiliarity with veterinary terminology and scheduling software is a plus If you're a compassionate, client-focused individual looking to join a team that values professionalism, collaboration, and high standards of carewed love to hear from you.
Required Skills:
- Collaboration
- Pharmacy
- Communication Skills
- Scheduling
- Software
- Time Management
- Communication
- Management
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this