Bilingual Customer Service Representative

Posted today

w3rAustin (TX)

Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

About the role

W3R in Austin, Texas is seeking a Customer Service Representative (CSR) to handle inbound calls from clients and perform essential duties like check processing and insurance examination. The ideal candidate will maintain a quality score of 97 or better while accurately entering case notes into the PIER database. A minimum of 1 year experience in a call center is required. This role also involves additional assigned duties and observing professional standards of conduct.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.