Remote Client Success Lead - Merchant Growth & Partnerships

Posted 18 days ago

affirmPhoenix (AZ)

Sales ManagersOther Activities Related to Credit Intermediation

SENIORITY

Mid

About the role

Affirm is looking for a Client Success Manager to manage a portfolio of accounts and foster long-term partnerships with merchants. The role involves responsibilities like contract renewals, client management strategies, and analyzing performance to optimize relationships. With 5+ years in B2B client-facing roles and strong communication skills, you will collaborate with cross-functional teams to drive success. Affirm offers a remote-first work model and comprehensive benefits, including health care coverage, flexible spending wallets, and an employee stock purchase plan. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.