Freight Broker

Role Description: The Freight Agent at Wieland Logistics is responsible for sourcing and matching carriers with customer freight needs, while managing shipments from initial quote through delivery. This contract, remote role includes negotiating rates, scheduling pick-ups and deliveries, coordinating dispatch, and tracking loads to ensure on-time performance. The Freight Agent will maintain regular communication with shippers and carriers, resolve service issues, and provide status updates throughout each shipment’s lifecycle. Day-to-day tasks involve building and managing accounts, maintaining accurate documentation, and using transportation management systems to optimize routes and margins. The role also requires developing new business opportunities and strengthening existing relationships to grow the freight network.

Qualifications: Freight Agent skills, including experience matching shippers with carriers and negotiating competitive rates. Customer Service and Account Management skills to build relationships, handle inquiries, and provide proactive shipment updates. Dispatching skills to coordinate pick-ups, deliveries, and carrier schedules, ensuring timely and efficient load movement. Strong communication, negotiation, and problem-solving abilities, with attention to detail and accurate record-keeping. Experience working with transportation management systems or logistics software and proficiency with common digital tools. Ability to work independently in a remote environment, manage multiple shipments simultaneously, and prioritize time-sensitive tasks. Prior experience in freight agency, logistics, or transportation is highly beneficial; relevant certifications or training are a plus.