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Customer Experience Leader - Flexible Store Ops

Posted 3 days ago

five belowCockeysville (MD)

SENIORITY

Mid

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About the role

Five Below Inc. is looking for an energetic store leader to ensure exceptional guest experiences and smooth front-end operations. You will train crew, drive customer service scores, and manage opening/closing tasks while maintaining store standards and safety. The role requires at least 2 years of management experience, strong communication, and the ability to multitask in a fast-paced retail environment. Overnight and weekend shifts may be required.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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