Member Experience & Tours Specialist

Posted today

20 exos worksSanta Clara (CA)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Fitness and Recreational Sports Centers

SENIORITY

Junior

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About the role

EXOS seeks a Substitute Member Services Representative to deliver exceptional experiences to members and guests. You will engage with customers, promote club services, and contribute to growth and retention of our membership base. You will address inquiries, conduct tours, and support outreach while maintaining a welcoming environment and high service standards. Evening, weekend, and holiday availability is often required; full-time hours may apply.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.