Growth Analytics Lead for PLG Strategy & Insights
Posted today
zendeskCalifornia (MO)
Business Intelligence AnalystsCustom Computer Programming Services
SENIORITY
Manager
About the role
Zendesk seeks a Senior Manager, Growth Analytics to lead a team of analysts and partner with PLG Product Managers and Engineers across the customer journey. The role blends hands-on analysis with strategic analytics leadership to improve acquisition, activation, retention, and expansion.
The position emphasizes defining metrics, instrumentation, and self-service reporting, using SQL, Python, and modern data platforms, with a hybrid work arrangement in the US.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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