Customer Relationship Liaison Supervisor
virtual vocationsNew York (NY)
Customer Relationship Liaison Supervisor
Posted yesterday
virtual vocationsNew York (NY)
SENIORITY
Mid
About the role
Supervising a team of customer relationship liaisons, the full-time Customer Relationship Liaison Supervisor will manage order processing, monitor performance metrics, and drive revenue growth through exceptional customer service in a remote setting.
Key responsibilities:
Supervise a team to achieve budget goals by processing orders and monitoring portals
Utilize technology to ensure timely and accurate order fulfillment while promoting staff compliance with regulatory requirements
Implement corrective measures based on key performance indicators to enhance team productivityRequired qualificationsHigh School Diploma or GED required; Bachelor's Degree preferred
At least five years of related industry experience in operations or sales
Proficient in Microsoft Office Suite
Experience in mentoring and managing subordinate staff
Knowledge of payor authorizations and EMR systems preferred
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.