IT Equipment Support Tchnician
talenvora technology partnersPortland (ME)
IT Equipment Support Tchnician
Posted 3 days ago
talenvora technology partnersPortland (ME)
SENIORITY
Junior
About the role
Job Overview:
Talenvora Technology Partners LLC provides IT staffing, engineering services, and equipment support for business clients. We are looking for reliable individuals to receive, securely maintain, and provide basic hands-on support for client-issued laptops from their own homes. Authorized overseas engineers remotely operate these laptops through client-approved connections. Your responsibility is to keep the equipment secure, powered, connected, and available during agreed operating hours. This role does not involve software development or attendance at a company office.
Duties and Responsibilities:
Receive laptop shipments and document equipment condition, serial numbers, and accessories.
Set up equipment following company and client instructions.
Maintain reliable power and approved internet connectivity.
Perform authorized restarts, cable checks, and basic hardware troubleshooting.
Coordinate with engineers and client IT teams when physical assistance is needed.
Maintain equipment records and promptly report outages, damage, or security concerns.
Package and return equipment using authorized shipping instructions.
Qualifications:
Physically located in an eligible U.S. state.
Basic familiarity with Windows and/or macOS laptops.
Comfortable handling chargers, cables, peripherals, and common connectivity issues.
Clear communication, attention to detail, and dependable follow-through.
Available to provide physical assistance during agreed support windows.
Help desk, desktop support, or equipment-management experience preferred.
Home Workspace and Security:
You must have a secure, clean, ventilated workspace with reliable electricity and internet. Equipment must be protected from unauthorized use by household members or visitors. Follow all client security procedures. Do not share credentials, access accounts without authorization, or install unapproved software.
Required qualifications: Legally authorized to work in the United States
Preferred qualifications: 18 years or older
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