Front Desk Receptionist
Posted today
mainslMinneapolis (MN)
Receptionists and Information ClerksOffice Administrative Services
SENIORITY
Junior
SALARY
$ 17.72-21.54/hour
About the role
Customer Service Specialist (Front Desk Associate)Mains'l Services is seeking a Customer Service Specialist (Front Desk Associate) to be the welcoming face of our organization. This role serves as the first point of contact for visitors and provides excellent customer service to all who interact with our companyensuring that every interaction reflects the Mains'l Mission, Vision, and Values. Mains'l is a company that stands by its commitments, and this is reflected in the numerous awards we've earned based on feedback from our team. The Mains'l crew has voted the company a Top Workplace in Minnesota for several years and a Top USA Workplace for the past 4 years in a row. In 2024, Mains'l also received Workplace Culture Excellence Awards for Innovation, Work-Life Flexibility, and Purpose & Values. Mains'l is committed to providing Equal Employment Opportunities to all employees and applicants.
What You'll Do:
(The Day-to-Day):Customer Service: Greet visitors, vendors, and employees in a friendly and professional manner Provides appropriate forms and information to those who request them Support current employees with questions about online training Receive and share feedback from visitors and employees Answers, screen, and forwards incoming calls, providing basic information Monitor voicemails and faxes, forwarding messages to the appropriate person Maintain office equipment and supplies Follow office procedures for opening/closing, cleaning, and visitor protocols Clerical Support: Makes copies and assembles packets as required Sort, prepare, and distribute incoming and outgoing mail Perform data entry tasks Support meeting prep (e.g., order food, prepare rooms, make coffee)Run reports as assigned Maintain and update agency phone and mailing lists Scan, copy, laminate, print, index, and distribute documents as needed for internal and external stakeholders
Location:
Brooklyn Park, MN Work Structure: 8:00am- 4:30pm Monday to Friday in office Wage: $ 17.72-21.54/hour
What You Need:
Previous Customer Service or Administrative Experience Preferred Associate's Degree Preferred Proficiency in Word, Excel, Power Point, Outlook Ability to multi-task, prioritize, and work in a fast-paced environment Strong verbal, written, and listening communication skillsA positive attitude, even under pressure Ability to follow direction from multiple stakeholders Comfortable using office equipment such as postage machines, copiers, fax machines, and scanners Demonstrates reliability and accountability Summary of
Available Benefits:
Paid (on-the-job) training Education Assistance up to $2,000 per year 401(k) and matching Sick time Paid Time Off Health Insurance including dental and vision Life Insurance Health Savings Account Opportunities for growth and advancement
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this