BDC Assistant

Posted 3 days ago

cocoa hyundaiMelbourne (FL)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$11.55 per hour

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About the role

BDC Assistant Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Fullfill clarical work. Maintains call center database by entering information Updates job knowledge by participating in educational opportunities.
Call Center Representative Skills and Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking Hourly Wage: $11.55

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