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Remote Bilingual Customer Service Rep (Spanish/English)

Posted yesterday

remoteAustin (TX)

SENIORITY

Junior

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About the role

Globe Life is hiring a Customer Service Representative for a remote/work-from-home role on a Monday–Friday schedule with no weekend shifts. The CSR will handle phone, email, and written inquiries, delivering first-contact resolutions while meeting quality metrics and contributing to company initiatives. The position requires a high school diploma and at least 1 year of customer service experience, with strong verbal and written communication and bilingual skills in Spanish and English.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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