Guest Experience Lead & Acting Manager

Posted today

now friscoFrisco (TX)

First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services All Other Amusement and Recreation Industries

SENIORITY

Mid

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About the role

The NOW Frisco is seeking an Experience Guide Lead to mentor the Experience Guide team and run daily operations in the absence of management. You will model exceptional guest service, drive sales, and ensure the facility runs smoothly. This role emphasizes leadership, coaching, scheduling, and cross‐department collaboration to support a positive, high‐energy environment that aligns with the company's values.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.