Director of Operations
glocap searchNew York (NY)
About the role
Our client, a private philanthropic organization, seeks a Director of Operations to oversee day-to-day operational infrastructure and help drive the continued development of its people, processes, systems, and office operations.
Responsibilities:
- Oversee employee-related processes, including onboarding, offboarding, performance management, training, and benefits administration
- Lead and develop a small operations team
- Partner with senior leadership and cross-functional teams on operational priorities and initiatives
- Develop, document, and improve internal policies, procedures, and workflows
- Manage relationships with external vendors and support contract negotiations
- Identify, evaluate, and implement new systems and technologies, including AI-enabled tools
- Oversee day-to-day IT coordination and serve as a liaison with external technology providers
- Help ensure appropriate technology, security, and operational policies are implemented and maintained
- Oversee office operations, facilities, equipment, and related projects
- Support senior leadership with special projects and other operational initiatives
- Handle sensitive and confidential information with a high degree of discretion
Qualifications:
- Bachelor’s degree or higher 10+ years of experience in operations, administration, or a related leadership function
- Experience managing or mentoring a team
- Strong organizational, analytical, and decision-making skills
- Excellent written and verbal communication abilities
- Demonstrated ability to develop and improve processes and procedures
- Comfortable working with a variety of technology and business systems
- Interest in and familiarity with AI and emerging technologies
- Ability to manage confidential information with discretion
- Comfortable operating in a dynamic environment with a broad range of responsibilities
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this