Experiential Sales Lead: Craft Magical Guest Moments

Posted yesterday

fao schwarzNew York (NY)

SENIORITY

Mid

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About the role

FAO Schwarz in New York seeks a Sales & Experience Lead to guide a team of associates in creating joyful, memorable moments for every guest. You will lead on-floor experiences, coach performance, and drive store results through storytelling, product knowledge, and exceptional hospitality, while managing events and guest flow for peak shopping periods. The role blends leadership, hands-on coaching, and a passion for toys and play, delivering a premier guest journey across our flagship locations.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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