Automotive Service Advisor & Customer Champion

Posted 3 days ago

pepboyscareersEscondido (CA)

Customer Service Representatives All Other Automotive Repair and Maintenance

SENIORITY

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About the role

Pep Boys is seeking a Frontline Customer Service Associate in Escondido, CA to engage customers, schedule appointments, and drive sales of parts and services at the service desk, on the sales floor, and at the register. You will uphold customer care standards, assist with work orders and transactions, and ensure a safe and organized shop environment while communicating clearly with teammates and customers. This role requires availability on days, evenings, weekends, and holidays.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.